Self storage – Beware of compulsory hidden costs

A growing number of Self Storage customers are becoming upset and disillusioned by the selling techniques sometimes employed by sales teams.

Having reserved a unit with a chosen company, you then load up all your goods and drive to the centre, where you sit down and go through the rental agreement. This is when the nice sales person says “Oh and by the way you will have to buy one of our padlocks and you will need to insure your goods with us to the value of …..”. These two factors have now dramatically increased the cost of the storage, not only upfront but on an ongoing basis. The truth of the matter is that you will need to buy a lock for your unit and you will need to make sure that you have adequate insurance cover; however you can take care of these arrangements yourself, rather than being at their mercy.

Comparing rental prices between self storage companies isn’t all it seems. Watch out for the hidden costs and especially those that some companies make compulsory. Most companies will have realistically priced padlocks or will allow you to use your own. Most companies will have competitively priced insurance options but will allow you to determine the value of cover, rather than imposing a fixed value at very high rates.

When you are choosing your self storage provider always ask about, locks and insurance and remember you are not committed to anything until you have signed the rental agreement.

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